Terms of Use

Categories: Data & Analytics, SaaS, Support, Web Development
The smarter way to record, investigate, and resolve user issues faster.

This empowers website owners and development teams with the information they need to resolve user issues faster. This intelligent platform captures the user’s experience along with data to investigate and resolve problems. Now you can smartly identify problems without subjecting your customers to painful troubleshooting experiences.

More than a simple screen capture, Record was built to bridge that gap between your customers and your development team. Stop relying on users to tell you things like:

• The URLs they experienced the issues on
• The order of events that took place when the problem occurred
• Their device or browser information
• Console issues

No matter how smart your customers might be, they will never be able to describe the problem like Record. Let’s explore how Record turns your user’s experience into actionable data.